We are looking for passionate waiters/waitresses driven by the desire to satisfy customers. They will be responsible for taking orders and serving guests in a friendly, timely, and efficient manner.

The incumbent will be responsible for creating and serving restaurant guests/servers in accordance with La Bodega policies, procedures, and standards established to ensure maximum customer satisfaction.

MALE APPLICANTS ARE ENCOURAGED TO APPLY

Duties and Responsibilities

• Greeting, sitting, and presenting guests with the menu
• Informing guests about the special items for the day and menu changes if any.
• Suggesting food and beverages to clients and should be able to upsell.
• Taking orders from guests accurately
• Anticipating and promptly addressing guests’ needs.
• Demonstrate accurate knowledge of all menu items and be able to assist guests accordingly.
• Filling in for absent staff as needed
• Punching orders on the POS machine accurately
• Coordinating with the kitchen staff & bar staff to ensure smooth operations and guests’ satisfaction.
• Serving food and beverages as per the course of order.
• Ensuring customer satisfaction at all times.
• Clean, organize and sanitize workstations as per La Bodega's guidelines.
• Attend meetings and training sessions as and when required.

• At least 3 years experience in service at a reputable hotel/restaurant
• Training and willingness to continue learning about food and beverage preparation.
• Knowledge of culinary terminologies
• Tech-savvy with a working knowledge of various computer software programs (MS Office, restaurant management software, Micros POS).

• Excellent reading, writing, and oral proficiency in English
• Able to lift, carry, deliver and serve from trays throughout an entire shift
• Able to balance a serving tray on one hand while distributing orders to customers with the other
• Able to stand and walk continually throughout an eight-hour shift or more
• Able to bend, stoop and reach while carrying serving trays.
• Visual acuity to see restaurant menus, take customer orders, review customer bills and smoothly navigate the restaurant area, kitchen, and other facility areas
• Good communication skills and professionalism while handling clients and colleagues
• Able to work with flexibility in a continuous schedule of days, nights, holidays, and weekends
• Basic mathematical computation skills
• Excellent personal hygiene and grooming habits.
• Customer service oriented with a lively, energetic, and outgoing personality.
• Well-organized and detail-oriented.
• Have a high degree of emotional intelligence and a high level of self-confidence.
• Be able to remain rational and calm under pressure.

Applications should be submitted by 2nd November 2022