Our client is a leading supermarket with presence in different regions in Kenya. They seek to hire a supermarket manager for three of their branches in Kerugoya, Chuka and Maua.

They seek to hire an organized and result-oriented Manager who will be tasked with ensuring operational standards are put in place and adhered to leading to the Supermarket's profitability

RESPONSIBILITIES

• Ensuring that store management receives a quarterly and end of year performance review
• based on their individual performance against their Job Description/ objectives and KPIs.As outlined in their respective Performance Packs.
• Ensuring that the store’s staff absence is monitored, managed and minimized ensure maximum productivity.
• Ensure that store’s labour turnover is minimized by engaging staff and actively promoting opportunities in the store.
• Ensuring that the store team receives timely communication, is informed and engaged with the approachable culture of ask not  tell"
• Ensuring that the store’s management and staffing levels are right for the level of trade.
• Ensure that all store staff are aware of the development opportunities in the store and there is an active development group in the store.
• Ensuring there is a service culture within the store and a Mystery Shopper Action Plan is in place addressing any issues highlighted in the last audit.
• Ensuring the store has its full range of products on sale by implementing and maintenance the store planograms.
• Ensuring the store is maximizing promotional availability and sales by the full and consistent execution of the store promotion plan.
• Ensuring the store is maximum customer loyalty through the promotion of the relevant supermarket loyalty Cards.
• Ensuring all store customers can complete their full shopping in one trip by maximizing on-shelf availability.
• Ensuring all operational processes are being properly carried out in the store in line with the Store Operations Manual.
• A Store Walk is taking place every morning and a follow up every afternoon, identifying and resolving issues.
• The fresh food quality in the store is to the standard by carrying out the “grading” process
• and the waste management processes are being implemented in the bakery, deli, meat counters.
• Maximizing sales and achieving the store’s sales budget.
• Achieving the store promotional sales targets.
• Controlling the store’s cost lines as a percent of sales and total cash to budget.
• Controlling payroll as a percent to sales and total cash.
• Achieving or exceeding store’s the budgeted profit.
• Controlling Shrinkage to the store’s budget.

• Must have 5 years of relevant working experience.
• Must have had experience managing staff.
• Must have experience in product mix and selection.

• Must have good communication skills.
• Must be a team player.
• Must be very organized. 
• Well knowledgeable on customer preferences and buying habits.

If you are up to the challenge, possess the necessary qualification and experience; please send your CV on quoting the job title on the email subject   [email protected]  CC  [email protected]

Kindly indicate the current/last salary and expected salary on your CV.

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.