My Jobs In Kenya
MyjobsInKenya DOES NOT charge applicants for registration, applications or interviews.
For any assistance please contact [email protected]
Responsive image
SERVICE ADMINISTRATOR

Sciencescope Limited Nairobi

Summary

Not Specified

Description

Duties and Responsibilities

  • Ensure activeness of call center by ensuring that all customer service, technical matters and complaints are timely assigned and attended to.
  • Ensure accuracy of job cards for effectiveness.
  • Together with the Service Manager, conduct regular spare parts analysis in order to manage stock levels including fore-planning for PPM kits.
  • Follow up on PPM schedules to ensure none is missed.
  • Offer clear communication with principals to ensure everything required is timely attended to.
  • Active management of install base.
  • Overall check on efficient use of resources in the department and advice the Head of Department.
  • Replenishing of stocks and identifying reporting requirements.
  • Maintain inventory of tools in the department to ensure accountability.
  • Calibration of tool keeping and stock.
  • Follow up with customers to measure effectiveness of services offered.
  • Monitor service contracts and advice the supervisor.
  • Decontamination and decommissioning documentation.
  • Ensure spare parts are returned to principals for Credit, for those with that provision.
  • Writing and submitting regular reports to the supervisor.
  • Together with the Service Manager, manage the upgrades and modifications on the install base.
  • Monitor and maintain cases on the minimum in Acumatica.
  • Work with Field Service Engineers (FSES) and Field Application Specialists ( FASs) to ensure all service checks required to be done are done and documented.
  • For new installations, ensure everything required is provided for before a staff is dispatched.
  • Attending to any other duty as assigned by the management.

Education
Diploma

Diploma in Medical Engineering from a recognized institution or equivalent

More Details on Experience

At least 2 years working experience in a medical related environment.

More Details on Skills

Computer Profiiency

Terms And Conditions

Intersted applicants should send in their applications on or before 9th October 2020

NB:2 years contract(renewable)