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Sales Executive – Logistics (Re-advertised)

Ashut Engineers Ltd Nairobi

Summary

Title: Sales Executive – Logistics 

Department: Sales

Direct report: Director Logistics

Supervises: None

Job Purpose: Responsible for overseeing the sale of products or services from beginning to end. Shall be the direct point of contact with a customer and in charge of ensuring a customer’s needs and expectations are met.

Description

  • Maintaining relationships with existing clients by providing support, information, and guidance; researching and recommending new opportunities
  • Drive and manage growth of designated sales channel by undertaking a continuous customer relationship management and pitching for new business.
  • Follow up on customer payments as per agreed terms and work closely with Finance department to ensure that all customers possess good credit history.      
  • Present, promote and sell products/services for existing and prospective customers.
  • Responding to all requests for quotation and following up on the same to ascertain quote status.
  • Continuously engage customers on statement of account status and processing customer orders on time and accurately.
  • Establish, develop and maintain positive business and customer relationships
  • Continuously undertake aggressive Sales to achieve set and agreed targets.
  • Coordinate sales effort with team members and other departments
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual Sales analyses.
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Handle customer queries and serve them till goods are received including after sales services.
  • Researching Target market and going for new business opportunities.
  • Plan and attend all sales meeting as scheduled with clients and close on such sales that are within jurisdiction.
  • Reaching out to existing and old customers to restore company image and bring back lost business.
  • Keeping the track on LPO deadlines and coordinating internally to ensure goods are dispatched on or before committed time lines.
  • Receives, addresses and escalates where necessary any customer complaints that would arise in a timely manner.
  • Tracking client’s dispatch list and keeping a follow up on the deliveries, while continuously keeping customer informed about the same.

Education
Diploma

  • Bachelor’s Degree or Diploma in Sales and Marketing.
  • Customer Service Training will be an added advantage

More Details on Experience

  • A minimum 4 years’ experience in sales and marketing with at least 2 years’ experience selling products to logistics companies
  • Experience selling warehouse racking products is an added advantage
  • Ability to understand the technical specifications of a product e.g. the dimensions.

More Details on Skills

  • Good communication and interpersonal skills.
  • Good negotiation skills
  • High Customer Orientation
  • Independent, can work with minimum supervision.
  • Highly organized, detail-oriented, self-motivated and able to meet specific deadlines.
  • Computer Knowledge is a requirement

Terms And Conditions

All applications should be submitted by 28th October 2021