Summary
We are looking for a competitive Lady retail Sales Assistant to work under a Sales Executive, helping customers to identify and purchase products they desire. Sales Assistant duties include selling, Customer visits and report generation. The goal is to provide high-class customer service and to increase the company’s growth and revenue through sales maximization.
Description
Responsibilities
- Establish, develop and maintain positive customer relationships to ensure customer retention.
- Making customer visits for both courtesy calls and demos.
- Increase client adoption and the Average Revenue Per User.
- Upsell and push for payments.
- Use data to analyze the market and inform on product priorities and pricing.
- Supply the management team with reports and data on customer needs, problems, interests, competitive activities and potential for new products and services.
- Act as a strategic advisor to the customers, anticipate customer needs and negotiate for the customers.
- Ensure general customer satisfaction in order to promote customer retention.
- Ensure high levels of customer satisfaction through excellent sales service
- Ascertain customers’ needs and wants
- Recommend items that match customer needs
- Manage ordering processes
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all company’s policies and procedures
- Responsible dealing with customer complaints
Education
Bachelors Degree In Sales And Marketing
Bachelors Degree In Business Administration
- Proficiency in English
- Sales & Marketing and/ Business Administration degree
More Details on Experience
Less than 1-year experience
More Details on Skills
- Basic understanding of sales principles and customer service practices
- Solid communication and interpersonal skills
- Customer service focus
- Ability to build relationships
- Ability to develop in-depth knowledge about products and markets
- Good business sense and professional manner
- Friendly, helpful, confident and engaging personality
- Basic administration skills
Terms And Conditions
- Ensure you register on https://www.myjobsinkenya.com/register and complete your profile to apply for the role.
- Ladies under 25 years of age are encouraged to apply.
- All applications to be submitted before 28th August 2021