Location: Westlands.

Position Type: Full-Time (Base Salary + Sales Commission)

The Opportunity

Are you a natural-born merchant with a hunter’s mindset and a creative edge? Mwanzi Market is looking for a Retail & Commercial Manager to drive our floor operations and brand presence to the next level.

We offer a relaxed, high-energy environment where results speak louder than a suit. We need a leader who treats the market like their own business—balancing daily sales hustle with strategic brand growth.

• Sales & Profitability: Take full ownership of sales targets and use creative merchandising to maximize revenue.
• Social Media & Digital Growth: Manage the market’s online presence (Instagram/TikTok/Facebook). Create engaging content, interact with the community, and run digital promotions to drive physical foot traffic.
• Event Planning & Activations: Conceptualize and execute weekly or monthly market events (e.g., "Meet the Maker" sessions, seasonal pop-ups, or themed tasting days) to keep the market vibrant and attract new customer segments.
• Budget & Cost Control: Manage the operational budget with precision. Monitor P&L, control overheads, and oversee inventory to minimize waste and ensure maximum margin health.
• Team Leadership: Lead, train, and motivate a diverse team to maintain high standards of customer service and sales "hustle".
• Operational & Vendor Excellence: Oversee daily opening/closing and maintain relationships with artisanal suppliers to ensure the best product mix at the best price

• Experienced: 4+ years in retail, hospitality, or commercial management (food and market experience is a major plus).

The Ideal Profile

• Adaptable: You thrive in a fast-paced, "boots-on-the-ground" environment and aren't afraid to roll up your sleeves.
• The "All-Rounder": You can switch from analyzing a budget spreadsheet to filming a social media reel or managing a high-energy event in the same afternoon.
• Sales-Driven: You are motivated by a commission structure that rewards hitting and exceeding targets.
• Entrepreneurial: You don't wait for instructions; you identify gaps and implement solutions immediately.

Why Join us?

• Performance Rewards: A solid base salary plus a commission structure—when the market wins, you win.

• Perks: Staff discounts on our high-quality artisanal goods after the probation period

• Autonomy: Freedom to implement your own creative marketing and sales ideas.

• Relaxed Culture: A vibrant, community-focused workspace in Westlands without 

  corporate red tape.