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People Operations Officer



The People Operations Officer is responsible for supporting the People Operations Department within LIFT Project through the provision of human resource generalist functions.

  • 1 Year renewable contract based on performance.
  • Male applicants are highly encouraged to apply.



  • Employee Records - Maintain and update employee files; both on hard and soft copies and ensure the employee register and HRMIS is always updated.
  • Contract Management - Preparation and issuance of employee confirmation letters and renewal letters
  • Support in conducting exit interviews and manage the exit process including issuing certificate of service, working closely with the People & Culture Manager.
  • Leave Management - Regular updating of the leave register working closely with the Cluster Office Administrators
  • Liaise with the cluster offices and other departments in the preparation of annual leave planners.


  • Support the People & Culture Manager to adequately fill roles within agreed timelines as guided and ensure new joiners submit required placement documents.
  • Shortlist applications and conduct preliminary interviews and screen applicants for basic compliance as assigned.
  • Schedule interviews and follow up with Line Managers to provide feedback on each candidate then prepare the recruitment report for approval.
  • Ensure all recruitment policies, procedures and techniques are adhered to.


  • Ensure timely inclusion and removal of employees in the relevant benefits schemes
  • Support the People & Culture Manager in preparation and timely submission of monthly payroll schedules.
  • Update the monthly payroll with the details of new employees, promotions and exits, while ensuring accuracy of data.
  • Ensures that all payroll changes are authorized prior to implementation.


  • Support the People & Culture Manager to implement the performance management process as per performance calendar and timelines.
  • Responsible for maintaining accurate performance management records both electronically and hard copies on staff files.


  • Conduct new staff onboarding working closely with the People & Culture Manager
  • Assist in identifying training needs within LIFT Project
  • Assists in the co-ordination of skills audits & learning and development initiatives to address competency gaps and skills needed within the organization.
  • Responsible for maintaining accurate training records.


  • Assists the People & Culture Manager in drafting summaries of hearing proceedings.
  • Assists the People & Culture Manager in providing guidance on HR policies to line managers and employees, so as to ensure that employment conflict is effectively managed.
  • Liaise with Staff Welfare representatives across the LIFT cluster offices for the co-ordination of staff welfare initiatives across the offices.


  • First point of contact - support employees on a day-to-day basis and answer questions about benefits, BOMA policies etc.
  • Work with the People & Culture Manager in ensuring employees are engaged by having a good employee experience.
  • Support the development and implementation of HR initiatives
  • Coordinate and participate in HR audits when called upon
  • Coordinate and complete adhoc HR projects as and when they arise.


  • Bachelor’s Degree in Business with a focus on Human Resources, Business Management or Business-Related Course
  • Postgraduate Diploma in Human Resources or CHRP will be an added advantage
  • Member of IHRM

More Details on Experience

  • At least Four (4) Years progressive HR Generalist Experience

More Details on Skills

  • Excellent Planning & Organizing/Work Management Skills
  • Structured thought process and attentive to detail
  • High Integrity, Confidentiality and Tact capabilities
  • Ability to work under pressure, meet deadlines and work in a fast-paced environment
  • Results driven and goal focused
  • Self-motivated and proactive
  • Excellent communication and interpersonal skills
  • Excellent Teamwork/Collaboration ability
  • Proficient computer skills
  • Sound core knowledge of applicable labour laws legislation
  • Change Agent, Problem Solving / Judgement skills
  • Conversant with HRMIS systems

Terms And Conditions

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All applications to be submitted before 31st October 2022.