My Jobs In Kenya
MyjobsInKenya DOES NOT charge applicants for registration, applications or interviews.
For any assistance please contact [email protected]
Responsive image
IT OFFICER

SHOFCO Kibera, Nairobi

Summary

To provide first-class application support and services to internal SHOFCO users and ensuring a properly secured and managed system environment. This is a role that specializes in a certain area or system but also contributes generally to the resolution of any system within SHOFCO. The IT officer will be the subject matter expert on the systems in question, and responsible for the setup and configuration of the systems, its users, and for general maintenance. This person also contributes to future plans and implements changes on the systems. This role is responsible for the production of relevant support and user guides for the system with constant user training to ensure that the users are well vast with the system functions.

Description

  • Maintain system efficiency and ensure the design of system allows all components to work properly together.
  • Analyze and isolate issues and troubleshoot problems reported by users.
  • Make recommendations for current future systems upgrade.
  • Setup monitoring and monitor system for performance, security and availability
  • Evaluate and modify system's performance for increased efficiency and user productivity.
  • Maintain integrity of the systems, server deployment and systems security.
  • Produce user and support guides.
  • Train and coach users on the proper use of systems.
  • Contribute to change projects.
  • Constant assessment and review of the organization web applications to ensure security compliance.

Education
Bachelor Of Business Information Technology

More Details on Experience

  • Working knowledge of infrastructure including servers, storage, firewalls, routers etc. or working knowledge of software (APIs, programming, configuration).
  • Working experience in G-Suite applications, SAP, web applications, AWS and MS Azure will be added advantage.

Terms And Conditions

Interested applicants submit their applications before 25th March 2021