OVERALL RESPONSIBILITY

To act as an intermediary between clients and insurance companies. Clients may be either individuals or commercial businesses and organizations; to find and arrange suitable insurance policies and arrange cover; to act in the interest of the clients and offer products from the wide range of insurers to ensure that clients get the best deal; to work towards achieving the company’s performance targets

KEY TASKS, DUTIES AND RESPONSIBILITIES

Customer service

• Gathering information from clients, assessing their insurance needs and risk profile;
• Handling and managing clients, assessing their insurance requirements and preparing insurance quotations for the same, taking into account underwriting requirements
• Identifying and foreseeing clients' insurance needs,
• Researching insurance companies' policies and negotiating with underwriters to find the most suitable insurance policy/ cover for clients at the best price;
• Advising clients on risk management and helping to devise new ways to mitigate risks;
• Collecting insurance premiums;
• Ensuring that all the company’s customers are satisfied and delighted through efficient and effective service delivery

Marketing

• Building and maintaining ongoing relationships with clients including scheduling and attending meetings and understanding the nature of clients' businesses;
• Marketing and acquiring new clients;
• Sourcing and identifying new business opportunities either individual based or commercial based;
• Participating in tenders, RFQs, EOI.
• Ensuring we reach targets, Renewal retention, customer satisfaction.

Other duties

• Keeping up with changes in the insurance market and in the clients' industries;
• Developing relationships with underwriters, surveyors, risk managers, valuers and other related professionals;
• Ensuring policy owner service standards are met in the primary focus areas being, market identification, acquisition, retention and growth
• Other duties that may be assigned from time to time

• Experience – Minimum 5 Year in Insurance Brokerage (Sales / Marketing, Underwriting and/or Claims position) Experience in BD in brokerage firm will be an added advantage

• Driving License (preferrable)

• Age – up to 40 years
• Marital Status - Married