Job Title: Barista/Barman (2)

Department: Service

Reports to: Head Barman

Supervises: None

Contract length: 1 year (renewable on satisfactory performance)

Main Purpose & Scope the Job

The incumbent will be responsible for creating and serving all beverage products to restaurant guests/servers in accordance with Ankole Grill policies, procedures, and standards established to ensure maximum customer satisfaction 

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of all bar equipment and ensure they are used only as intended.
• Take beverage orders from serving staff or directly from patrons.
• Prepare alcoholic or non-alcoholic beverages
• Mix ingredients to prepare cocktails
• Carry out stocktaking of the bar with the stock taker, sign for both opening and closing stock.
• Stabilize bar stock level by ordering the bar drinks that fall below unacceptable level occasioned by sales
• Ensure that the FIFO rule (first in first out) is fully respected and followed in order to avoid case of expired drinks on the fridges
• Understand, comply, and administer principals of law relating to food service establishments including but not limited to nutrition, sanitation, safety, employment law,fire, and health code regulations.
• Welcome and acknowledge all guests to the bar according to Ankole Grill standards.
• Anticipate and promptly address guests’ needs.
• Prepare drink orders for guests according to specified Ankole Grill recipes and guidelines.
• Demonstrate accurate knowledge of all menu items and be able to assist guests accordingly.
• Thank guests with genuine appreciation as per Ankole Grill guidelines
• Up-sell or promote all specials advertised in the restaurant as well promoting slow moving items
• Check quality and quantity of all stock and supplies and requisition as necessary using approved guidelines
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Clean, organize, and sanitize work stations as per Ankole Grill guidelines.
• To check on bar cleanliness and ensure that all bar counters are clean and shelves emptied of unwanted materials.
• Ensure that bar closing duties are satisfactorily performed.
• Deliverance of excellent preparation and presentation of beverages
• Ensure upkeep and maintenance of the coffee and beverage stations.
• Attend meetings and training sessions as and when required.

*In addition to the above, the Barista may be given such other duties, as the Management may deem necessary.

• Minimum of 3 years experience as a Barman/Barista in a 4 Star or 5 Star establishment.
• Knowledge of current beverage trends and best practices.

Core Competencies

• Bilingual international or local languages are a plus.
• Excellent reading, verbal and written English skills.
• Possess excellent knowledge of and serving drinks with knowledge of alcoholic & non-alcoholic beverages, in-mixing, garnishing and food pairings
• Be conversant with preparation of local and international cocktails
• He/ she should have a wide scope of beverage knowledge and be able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations.
• Basic mathematical computation skills
• Excellent personal hygiene and grooming habits.
• Tech savvy with a working knowledge of various computer software programs (MS Office,restaurant management software, Micros POS).
• Customer service oriented with a lively, energetic, and outgoing personality.
• Well-organized and detail-oriented.
• Have a high degree of emotional intelligence and a high level of self-confidence.
• Be able to remain rational and calm under pressure.
• Be able to stand or walk for an extended period.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 kilograms without assistance.

 All applications should be submitted by  21st February 2021