Summary
Central Farmers Garage Limited (CFG) is an authorized Isuzu East Africa Limited (IEA) Dealer with its Head quarters in Kitale and Branches in Nairobi, Bungoma and Lodwar.
We are a most preferred supplier for all Isuzu Products; Sales, Service, Spares and Body Building, hence over time have earned the enviable slogan title “First Choice”.
In the spirit of continually providing premium solutions to our commodities end users, we are looking for a qualified Individual to join our team as an Aftersales Marketer
Description
- Initiating and developing Marketing campaigns and promotional activities.
- Devising and presenting ideas and strategies to improve business development.
- Conducting market research to identify opportunities for promotion and growth of the company.
- Contribute in the implementation of marketing strategies.
- Develop, coordinate and support all marketing activities for parts, service and body building.
- Follow up each and every after sales transaction activities raised to avoid delays and hasten delivery of parts, to the respective customers.
- Efficiently respond to any online or telephone queries in a calm and friendly manner.
- The After-Sale Marketer must liaise with Parts, Service and Body Building departments and the customers to ensure that necessary services are provided within prescribed time limits.
- To prepare and present reports on progress within the department and outline any areas that require improvement
- Contact clients with interest in procuring Truck Body refurbishment , new bodies and offer them sales deals
- Search for clients with interest of procuring vehicles from the field (within and outside the country)
- Lobby to secure contracts for the supply of spare parts, service and maintenance to businesses, government agencies, and private establishments
- Develop and implement strategies to enhance after sales efficiency and increase generated revenue
- Interact with customers to identify their requirements and assist them in offering advice in regards to after sales business.
- Oversee the processing of client orders to ensure timely delivery of purchased units
- Set marketing objectives and establish action plans for achieving set targets
- Any other duty assigned.
Education
- Bachelor's degree in Marketing, Business Administration or related field
- Diploma in Sales and Marketing
More Details on Experience
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Technical a) Computer literacy b) Product and technical knowledge c) Parts and service pricing Functional a) Writing skills b) Presentation skills c) Customer service Behavioral a) Professionalism –maintains a professional approach based on ethics and CFG Bungoma values b) Integrity, honesty, and ethics- ensures ethical practices and integrity to protect CFG Bungoma from reputational risk c) Communication Skills d) Customer orientation-is customer focused striking a solid balance between external and internal customer orientation e) Resilience –is able to withstanding strategic and operational challenges and maintain momentum Emotional Intelligence-manages emotions in a mature and composed manner as expected of a leader |
More Details on Skills
Technical
- Computer literacy
- Product and technical knowledge
- Parts and service pricing
Functional
- Writing skills
- Presentation skills
- Customer service
Behavioral
- Professionalism –maintains a professional approach based on ethics and CFG Bungoma values
- Integrity, honesty, and ethics- ensures ethical practices and integrity to protect CFG Bungoma from reputational risk
- Communication Skills
- Customer orientation-is customer focused striking a solid balance between external and internal customer orientation
Terms And Conditions
SEND YOUR CV & COVER LETTER TO:
Closing Date: 17 November 2024.
Note: Only shortlisted candidates will be contacted.