
Job Title |
Head of Training and Development |
Reference |
Training |
Advert Details
| Recruiter: | My African Jobs | Updated on: | 2012-02-24 02:10:01 |
| Contract | Permanent | ||
| Location: | Nairobi | Available: | Immediately |
| Category: | Education / Training | Offer: | Gross Kshs. 135K - 200K plus benefits |
Introduction
Minimum Requirements
To deliver business support and performance by self and the Training team through the development and implementation of effective training programs, powerful leadership, team development and operational efficiency.
The Ideal Candidate will have:
Minimum 4 years experience in a senior management position with similar responsibilities
A proven track record of achieving business and financial growth objectives
Experience in human capital development
Thorough understanding of professional adult learning
A Bachelors Degree in adult learning field or other relevant field (a Masters Degree will be an added advantage)
Good knowledge of basic working IT applications, especially PowerPoint
Expectations:
Formulate Business Direction
Inspire Business Performance
Achieve Business Performance
Build Pride & Passion for work within the Company
Grow Talent and Capability
Self Manage & develop
Protect & enhance Company reputation
Key Success Indicators:
Achievement of Financial Performance & Growth Targets through exceptional training delivery
Product cross selling success through BDMs by ensuring thorough product understanding
Achieve and grow talent through succession planning
Achievement of high staff satisfaction level
Key Responsibilities and weighting:
Leadership: Weighting: 15%
Build, develop and motivate a high performance team committed to achieving success through each other. Through self-conduct on a daily basis, be a role model to the training team, doing things wholeheartedly, communicating with passion, team work and embrace changes as a way of working
Support the COO (Chief operating officer) and the organization at large in the management of the resource planning utilization; agree on challenging performance objectives and measures for direct reports and provide regular feedbacks and honest assessment on achievement.
Uphold integrity at all times and ensure compliance with policies and procedures
Train guide and develop leadership, direction and pace to all Training staff in order to develop expertise and build capacity.
Strategic planning, Management & Leadership: Weighting: 30%
Ensure that the Organization’s facilitation resource pool is adequately equipped through the recruitment of professional and experienced personnel
Ensure proper resource planning for current and future projects/assignments including but not limited to Training support team, facilitators, materials, equipment and training facilities.
Ensure delivery of memorable training sessions by doing: Advance preparation of training packs, materials & equipment; Prior briefing &preparation of facilitators; advance visiting of new training venues; ensure ‘success stories’ are done for all long-term programs; continuously review the graduation process and add any grandeur
Implement prudent planning measures for all resource management & institute replenishment thresholds.
Formulate and perform necessary information analysis aimed at improving performance, enhancing service delivery and customer service
Harness existing and create new competencies in order to achieve competitive advantage
Conducting market intelligence of relevant industry forces impacting on the business and developing requisite pro-active and response mechanisms
People Management: Weighting: 25%
Provide monthly training and facilitator schedules one month in advance for all countries
Attend at least 2 full training sessions facilitated by each of the facilitators every month.
Provide prompt facilitator evaluation feedback after each training session to ensure improvement.
Hold facilitator re-certification and debrief sessions on a quarterly basis
Have and maintain good rapport with all suppliers
Plan for team energizing sessions for the training team and facilitators
Business Development: Weighting: 10%
Continuously review program content to ensure relevance and competitiveness
Review all training cost contributors with a view of achieving cost effectiveness at the best value
Continuously assess new revenue avenues through the department
Customer Service and Support: Weightage: 20%
Promptly perform thorough review of all call memos & request for clarifications within the same day.
Accompany BDMs to calls on a need basis to provide requisite support
Perform periodic product briefing sessions
Job Specification
| How to apply: | Apply via email. DO NOT ATTACH CERTIFICATES |
| Company: | Top Notch Executives Ltd |
| Contact: | Ms. Risper Mwangi / Mrs. Annu Marwa |
| Phone: | 020 - 209 5550; 0716 / 0732 - 608 234 |
| Fax: | |
| Email: |
| Please note this advert has expired and you can not apply for it any longer. |
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