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Job Title

Development Outreach and Communications Specialist (Deputy Development Outreach & Communications)

Reference

18 - 112


 

Advert Details

Recruiter: USAID Kenya Updated on: 2018-07-14 02:10:01
Contract Permanent
Location: Nairobi Available: Immediately
Category: Not Specified Offer: USPSC Local Hire - $75,628 to $98,317 equivalent to GS-13

 

Introduction

THIS POSITION IS OPEN TO AMERICAN CITIZENS (RESIDENT HIRE) ONLY

The Nairobi Strategic Planning and Analysis (SPA) Office is responsible for broad program support, coordination, and specific project management functions for the USAID/Kenya and East Africa platform, which includes the East Africa (EA) Operating Unit, the Kenya Operating Unit, and the Somalia Office.
 

Minimum Requirements

1. Education: Bachelor’s degree (Master’s degree preferred) in a development field, international affairs, communications or a related area.

2. Work Experience: At least 5 years of progressively responsible experience in the field of international communications or similar; Demonstrated management experience specifically within the communications field is required, and working in conflict or post-conflict situations is desirable.  Proven experience in disseminating information to a variety of target audiences is required. Prior experience in public information and outreach is required; experience living and working in Africa is desirable.

3. Language Proficiency: Fluent, outstanding verbal and written English communication skills, analytical ability, and interpersonal relationships are required. Knowledge of East African languages, culture and work environment is desirable but not required.

4. Technical Knowledge: Thorough knowledge of media operations (e.g., print, television, internet, radio) from the perspective of knowing how to shape and get a story out is required. Demonstrated skills and extensive hands-on experience in public relations are mandatory.  Possess the ability to craft information messages in various media formats (e.g. press releases, website, cables, etc.), targeting a variety of audiences both local and stateside.  Creative skills to present information in attractive, interesting, readable formats are required.  Demonstrated skills in photography, layout, and graphic design are strongly preferred. Ability to make contacts at the senior-most levels throughout the local and international community, articulate views, work with teams to convey Mission positions to a variety of audiences.  Knowledge of reengineering policies, procedures and directives related to strategic communications programming, activity development, achieving results, performance monitoring, and activity and program close-out is desirable.

5. Skills and Abilities: The Deputy DOC must have demonstrated ability to exercise significant, independent professional judgment. The Deputy DOC must be able to recognize operational problems and issues and address appropriately.   The incumbent must have excellent written and verbal communication skills and demonstrated analytical skills. He/She must also have displayed an ability to work collaboratively, build consensus, serve as a personal mentor, and effectively coordinate with external actors in a multi-cultural settings. In summary, S/he must

  • Possess strong and demonstrated knowledge of principles and practices of public relations, media relations, and journalistic writing and reporting techniques
  • Have knowledge of technical aspects involved in the production of different public outreach activities, such as production of televised programs
  • Maintain superior levels of professionalism while working under pressure
  • Possess good understanding of local environment and culture
  • Possess excellent written and verbal communications skills
  • Possess excellent organizational and critical thinking skills
  • Possess strong, working knowledge of Microsoft Word, Excel, PowerPoint, and Internet applications
  • Possess exceptional interpersonal skills with the ability to influence relationships positively.
  • Possess superior project management skills and the ability to take initiative working with the direction of management; must be able to take ownership of projects, creatively problem solve and see through to completion.
  • Be willing to assume duties and responsibilities in all communications areas, as needed.
  • Be familiar with using a digital camera and videotaping equipment.

 

Job Specification

I. GENERAL INFORMATION

1. SOLICITATION NO.: Mission Notice 18-112

2. ISSUANCE DATE: 06/29/2018

3. CLOSING DATE/TIME: 07/13/2018  at 12:15 p.m. (Nairobi Time)

4. POSITION TITLE: Development Outreach and Communications Specialist (Deputy Development Outreach & Communications Advisor)

5. MARKET VALUE: $75,628 to $98,317 equivalent to GS-13

Final compensation will be negotiated within the listed market value.

6. PERIOD OF PERFORMANCE: One (1) year, with four (4) one-year options Not-to-exceed five (5) subject to funding availability and satisfactory performance or better. 

7. PLACE OF PERFORMANCE: Nairobi, Kenya

8. SECURITY LEVEL REQUIRED: USAID/W issued clearance level at the Facility/Computer Access Level

9. STATEMENT OF DUTIES/POSITION DESCRIPTION

Background/Introduction

The USAID Kenya and East Africa Mission manage one of the largest and most complex development programs in Africa.  The program includes a broad range of activities in education, health, government capacity-building, agriculture, economic growth, democracy and governance, and women’s empowerment. 

The Nairobi Strategic Planning and Analysis (SPA) Office is responsible for broad program support, coordination, and specific project management functions for the USAID/Kenya and East Africa platform, which includes the East Africa (EA) Operating Unit, the Kenya Operating Unit, and the Somalia Office. The SPA Office serves as the principal advisor to the Mission Director on: (a) social, economic and developmental issues; (b) strategic planning, programming, and budgeting; (c) program and project activity development; (d) monitoring and evaluation of the platform’s portfolio; (e) environmental compliance; (f) outreach and communications; and (g) limited program implementation of cross-cutting activities that fall within the Platform’s s ongoing Development Objectives under the Kenya Country Development Cooperation Strategy (CDCS), East Africa Regional Cooperation Development Strategy (RDCS) and the Somalia Country Development Cooperation Strategy.  

The SPA Office provides leadership and support on strategic planning, program design and development, monitoring and evaluation, and special issues and initiatives related to program and project strategy and design to all technical and staff offices.  In addition this office keeps a pulse of major development trends in the East Africa region to inform new programming needs and reinforce learning.  In addition to the SPA Office leadership (one Office Director and two Deputy Office Directors), the SPA Office is composed of five functional teams: Program and Project Design, Budget Management, Performance Management and Learning, Communications and Outreach, and Cross-cutting Teams (environmental compliance, gender integration, donor coordination, and economic analyses).

The Deputy Development Outreach & Communications (DOC) Advisor position is established in the Nairobi SPA Office and works under the direct supervision of the Senior Regional Development Outreach and Communications Advisor at USAID/Kenya and East Africa (KEA) and serves as his/her deputy.

Basic Functions of the Position 

The Deputy DOC Advisor supports the Nairobi SPA Office to increase the understanding of the people across the East African region on the purpose, scope and impact of USAID investments in the development of Kenya, Somalia and across the East Africa region. He/she supports the SPA Office in the achievement of its objectives by overseeing the accurate and timely development and implementation of multi-channel, multi-format, and consistent public communications and outreach regarding USAID/KEA’s activities and programs including via public information and publicity materials prepared for general audiences and visitors; story placement with local and international television, radio, print and electronic media; and outreach programs and events, to include public affairs campaigns and weekly local events.

MAJOR DUTIES AND RESPONSIBILITIES:

The Deputy Development Outreach and Communications Advisor (Deputy DOC Advisor) reports directly to the Senior Regional Development Outreach and Communications Advisor at USAID/Kenya and East Africa (KEA) and serves as his/her deputy. 

USAID/KEA manages one of the largest and most complex development programs in Africa.  The program includes a broad range of activities in education, health, government capacity-building, agriculture, economic growth, democracy and governance, and women’s empowerment.

USAID/KEA shares its messages with its various audiences in many ways to include:

● Via public information and publicity materials prepared for general audiences and visitors;

● Via story placement with local and international television, radio, print and electronic media; and,

● Via its outreach programs and events, to include public affairs campaigns and weekly local events.

The Deputy DOC Advisor position is a one-year contract, renewable based upon satisfactory performance and the continued need for the position by the Mission.  The work requires close collaboration with the Embassy Public Affairs Section, Mission Director, Deputy Mission Directors, Mission Program Offices and Staff. Washington-based offices requiring close contact and coordination include the Africa Bureau and the Bureau for Legislative and Public Affairs (LPA).

Specific activities include, but are not limited to, the following:

Public Information and Publicity Materials: 35%

The Deputy DOC Advisor is responsible for contributing to policies and procedures for Mission communications and outreach that clarify roles and responsibilities within USAID and with other Embassy sections and implementing partners (IPs), including templates for various communication tools, standards for creating and finalizing DOC materials, and guidelines for planning and managing events.  

The Deputy DOC Advisor assists in annual updates to the Mission’s operating units’ communications strategies, identifying objectives, messages, audiences, products, and budgets, and developing plans in coordination with USAID managers and technical teams consistent with the Mission development strategy and the overall Embassy communications strategy.  

The Deputy DOC Advisor supports the USAID Mission by drafting, editing, and disseminating timely and accurate information, internal reports, fact sheets, press releases, responses for requests for information, and all other public information materials relating to USAID activities in the region.   These must be written in clear, concise English, prepared with both the media and general audiences in mind, and designed for print, PowerPoints, and web use.

The Deputy DOC Advisor manages the Kenya, East Africa and Somalia pages of the USAID.GOV website and prepares submissions for USAID Frontlines and other USAID public information platforms including the Administrator’s Blog, Facebook and YouTube. S/he will edit, update and maintain the Mission’s English-language web materials, as well as the materials supplied by USAID’s implementing partners. 

The Deputy DOC Advisor serves as an authority on USAID branding and style guidelines, ensuring regulations are implemented, as well as recommending revisions and appropriate action.

The Deputy DOC Advisor will prepare and maintain an updated standard information package on the USAID program in Kenya, East Africa and Somalia for briefings and for distribution to the public and the media; and for USAID/W, LPA, State, Congress, etc.; including scene setters, program briefing papers, project status reports, maps, photos, information about other donors, and general information about Kenya and the East Africa region.

The Deputy DOC Advisor develops and maintains public relations materials, in English, including fact sheets, brochures, newsletters, presentations and other visual displays on USAID’s programs and objectives.

The Deputy DOC Advisor will develop and maintain Power Point presentations of Mission programs for a variety of audiences.

Media Relations and Press:  25%

The Deputy DOC Advisor writes and distributes press releases on program successes, project inaugurations, significant developments, etc. Follows up with media to encourage and support coverage of public events.  Coordinates with technical offices, Development Objectives teams, Embassy’s PAS, and LPA to produce and release timely, accurate, and useful written information to local and international media.

The Deputy DOC Advisor advises and works with Embassy PAS to expand opportunities for coverage of USAID assistance, including TV, radio and other media.  This may include arranging interviews, briefings, and tours of USAID projects, escorting journalists, and recording activities. 

The Deputy DOC Advisor markets USAID to target audiences in country through several distinct media: radio, television, newspapers and magazines, as well as make use of Public Service Announcements, advertisements and billboards.  

The Deputy DOC Advisor reviews daily press to keep abreast of coverage that relates to USAID activities, and  selects, translates and/or edits items of interest for the USAID Mission Director, Deputy Directors and Staff.

Public Events, Activities, and Interaction with USAID Offices and Implementing Partners:  25%

The Deputy DOC Advisor will liaise with USAID offices and implementing partners in the conception, information collection, and dissemination of all public materials relating to USAID programs.

The Deputy DOC Advisor will liaise with all USAID offices and all implementing partners to plan, schedule, publicize, and carry out activities to present their programs to the public.  

He/She coordinates field travel and public affairs activities of the Mission Director and Deputy Mission Directors, as well as Ambassador, DCM, and high-level visitors.  He/She prepares schedules, briefings, and all information related to events (e.g., backgrounders/scene setters, talking points, speeches, video/photo coverage, etc.), and organizes logistics, guest lists and other arrangements in collaboration with mission staff.

The Deputy DOC Advisor will research, write, and edit USAID situation reports (e.g. briefing papers, cables, etc.) based on information collected from technical offices, implementers, reports, meetings, and other sources.

He/She will help support major USG and congressional visitors by preparing briefing materials and scene setters, coordinating meetings and briefings with partners and handling logistical support for such visits.

Supervisory Role: 15%

In the event of the DOC team leader’s absence, or at his/her direction, the Deputy DOC Advisor will serve as the Mission’s point of contact with the U.S. and international media.  The Deputy DOC Advisor will also mentor and support the Foreign Service National (FSN) Communications program and administrative assistants and DOC Specialists.

The Deputy DOC Advisor will manage day–to-day office operations and assignment delegation.  He/She will work with the office director and FSN staff, as needed, on all aspects of public events, including site visits, countdown meetings, event planning and set-up, media relations, and contact with Embassy, and USAID staff.  As part of these duties, the Deputy DOC will maintain a calendar of USAID program events.

He/She will monitor and evaluate progress toward communications objectives as outlined in the Mission-approved Communications Strategy. 

POSITION ELEMENTS:

a. Supervision Received: The Deputy DOC Advisor reports to the Senior Regional Development Outreach and Communications Advisor. 

b. Supervision Exercised: The incumbent will formally supervise two (2) CCNPSC Development Outreach and Communications Specialist positions. While the incumbent will not have a supervisory role relative to other mission personnel, he/she will be required to oversee their input into the various Mission-wide exercises cited above. 

c. Available Guidelines:  USAID general guidelines regarding allowable communications activities and relationships with Public Affairs and the media, including Branding Guidelines; standard Agency procurement and contracting procedures; priorities set by approved strategies; U.S. Embassy guidelines on public outreach and media relations. 

d. Level of Complexity for Work Assignments: The Deputy DOC Advisory must remain familiar with the USAID ADS, Handbooks, Mission Orders, USAID/Washington Bureau and LPA outreach guidance and established USAID/KEA and SPA Office procedures and regulations; and media and communications papers prepared by USAID/Washington and the Department of State. 

e. Knowledge Level Required: Thorough knowledge of media operations (e.g., print, television, internet, radio) from the perspective of knowing how to shape and get a story out is required. Demonstrated skills and extensive hands-on experience in public relations; and ability to craft information messages in various media formats (e.g. press releases, website, cables, etc.), targeting a variety of audiences both local and stateside are mandatory. Creative skills to present information in attractive, interesting, readable formats are required.

f. Scope and Effect of Work Performed: Support the Nairobi SPA Office to increase the understanding of the people across the East African region on the purpose, scope and impact of USAID investments in the development of Kenya, Somalia and across the East Africa region; support the SPA Office in the achievement of its objectives by overseeing the accurate and timely development and implementation of multi-channel, multi-format, and consistent public communications and outreach regarding USAID/KEA’s activities and programs.

g. Exercise of Judgment:  Substantial reliance is placed on the employee’s use of judgment concerning priority and effectiveness of public relations documentation and activities.  Employee must react to and interpret changing priorities and circumstances in the Kenya and East African media and their effects on his/her work in coordination with various mission elements.  Many important decisions will be based on employee’s experience and managerial skills. The employee must plan his/her work schedule independently and direct colleagues and subordinates to use skills and abilities effectively.  

h. Authority to Make Commitments: The Deputy DOC Advisor may make administrative arrangements consistent with ADS guidance and USAID/KEA Mission policy, and take action and establish priorities based on available guidelines and professional judgement. Guidance is sought when needed, and superiors informed of activity status.  Within the scope of the authority delegated, the Deputy DOC Advisor negotiates outreach and communications activities with counterparts in the Mission and U.S. Embassy.  

i. Complexity of Work Environment: Work is usually performed in an office setting and does not pose undue physical demands. If traveling overseas, or attending public events, the employee may be subjected to additional physical exertion including long periods of standing, walking over rough terrain, or carrying moderately heavy items (less than 50 pounds).

j. Nature, Level and Purpose Of Contacts

a) Relationship in the USAID Mission: The incumbent ensures that the many diverse elements of USAID and its constituencies play active roles in the development and implementation of USAID's public relations activities, taking a proactive role to ensure that these actions highlight the strong U.S. partnerships in the region and emphasize the benefits that Kenyans and East Africans receive from American foreign assistance. 

b) Relationship with Public Affairs Section: The Deputy DOC Advisor works closely with the U.S. Embassy PAS on a range of activities including, but not limited to, public relations strategy development and contacts with the Kenyan and East African media.  He/she ensures that key operational linkages and feedback systems are maintained.

c) Relationship with USAID/Washington: LPA, USAID/Washington, is an important stakeholder in public relations activities focused on U.S. foreign assistance to Africa.  The incumbent is a principal mission contact with LPA and is responsible for coordinating all appropriate actions with LPA's Public Relations Division and in ensuring that all Washington policies related to public relations are followed.

d) Other Relationships: The Deputy DOC Advisor has a wide range of other contacts including the U.S. Embassy, involving at times the Office of the Ambassador, host country government ministry representatives, U.S. and Kenyan and East African journalists, representatives from U.S. and Kenya and East African TV and writers. The incumbent maintains contact with local reporters, including foreign correspondents, and ensures that they are properly introduced to appropriate individuals at USAID and that their questions are answered.  The incumbent have close relationship with USAID contractors, indigenous and U.S. NGOs, and other donors.

k. Security and Medical Clearance: The selected applicant must be able to obtain a USG facilities access security clearance and medical clearance

l. Travel Requirements: The position includes travel up to 10% of the time to support the USAID Kenya, East Africa and Somalia Mission for out-of-town high level events.

m. Support Items: The incumbent will be provided with the support services, equipment, and supplies necessary to perform the work.

n. General Information on working and living ln Kenya: USAID/Kenya and East Africa launched a progressive Country Development Cooperation Strategy (CDCS) in April 2014 to bring focused assistance to help Kenya implement a progressive, new constitution that unfolds a broad array of demanding and complex reforms over the next five years.  This is an unparalleled opportunity to sharpen your skills, talents and knowledge, and contribute to a more prosperous and stable Kenya.  

o. Sunday Pay: Is not authorized.

 

10. AREA OF CONSIDERATION: 

• U.S. Citizens currently residing in Kenya .

• Submit a complete application as outlined in the solicitation section titled APPLYING;

• Be able to obtain a USAID/W issued clearance level at the Facility/Computer Access Level;

• Be able to obtain a medical clearance;

• Employment is subject to funds availability and all the required approvals obtained.

11. PHYSICAL DEMANDS: The primary location of work will be on the U.S. Embassy/USAID compound in Nairobi, Kenya. If traveling overseas, or attending public events, the employee may be subjected to additional physical exertion including long periods of standing, walking over rough terrain, or carrying moderately heavy items (less than 50 pounds).

12. POINT OF CONTACT: Executive Office/Human Resources, Patrick Bii, HR Assistant, email at [email protected]

III. EVALUATION AND SELECTION FACTORS

Candidates will be evaluated and ranked based on the following selection criteria: Candidates must meet the Selective Factors listed below.  Consideration and selection will be based on a panel evaluation of the criteria. 

Education: 5 points

Work Experience: 25 points

Language Proficiency: 25 Points

Technical Knowledge: 25 points): 

Skills and Abilities: 20 Points): 

Maximum Points Available: 100 Points

** Interviews, the completion of two writing and editing exercises, and a review of the candidate’s professional work samples (e.g., press releases, photos, news clippings, newsletters, op-eds, new media products such as YouTube videos and blogs, action memos, and/or event briefers) are mandatory for consideration to this position.  Media relations and event planning experience is required.  

  1. APPLYING

Interested applicants are required to submit the following:

  1. Eligible offerors are required to complete and submit the offer form AID 302-3, “Offeror Information for Personal Services Contracts,” available at https://www.usaid.gov/forms/aid-302-3
  2. An up-to-date curriculum vitae (CV) or resume (no more than five pages), cover letter explaining your qualifications for the position, copies of all relevant certificates and include three (3) to five (5) references, who are not family members or relatives, with working telephone and e-mail contacts. 

       3. Offers must be received by the closing date and time specified in Section I, item 3 and submitted following the steps         below;

        Step 1: Register in MyJobsInKenya at www.myjobsinkenya.com if not already registered. If already registered, log in                           and ensure all updated attachments are uploaded.

        Step 2: Attach a cover letter, AID 302-3 and copies of all relevant certificates including referee information. Scan and                         attach them as one attachment on section marked “Upload Certificates” under my profile. Note: All                              offers MUST be submitted online. Incomplete application packages will not be considered.

        Step 3: Search for this position and click on Complete Questionnaire to Apply. Each offeror must answer all the                                   questions in the Questionnaire.

       4. To ensure consideration of offers for the intended position, Offerors must prominently reference the Solicitation number in the offer submission/cover letter.

V. LIST OF REQUIRED FORMS FOR PSC HIRES

Once the CO informs the successful Offeror about being selected for a contract award, the CO will provide the successful Offeror instructions about how to complete and submit the following forms. 

• Medical History and Examination (DS 6561)

• Questionnaire for Non-Sensitive Positions (SF-85P)

• Declaration for Federal Employment (OF-306)

• Fingerprint Card(s)

VI. BENEFITS AND ALLOWANCES

As a matter of policy, and as appropriate, a Local Hire PSC is normally authorized the following benefits and allowances:

1. BENEFITS:

(a) Employer’s FICA Contribution

(b) Contribution toward Health and Life Insurance

(c) Pay Comparability Adjustment

(d) Eligibility for Worker’s Compensation

(e) Annual and Sick Leave

(f) Annual Increase (pending a satisfactory performance evaluation) 

This position is a Local Hire U.S PSC and receives only the limited benefits specified above.  Any contract offered under this solicitation will not offer benefits that are available to Offshore Hire U.S PSC.  Benefits that the successful candidate will not receive include, but are not limited to:

1. Access to Embassy medical facilities, Cash Checking, AEA Commissary Access, Pouch Mail Service (DPO/APO)

2. Cost of Travel to and from Post; 

3. Shipment and storage of UAB and HHE;

4. Shipment of POV (Private Own Vehicle); 

5. R&R and Home Leave Travel; and 

6. Housing

2. ALLOWANCES:

Local Hire U.S PSC will not be eligible for allowances listed in the Standardized Regulations Government Civilian Foreign Areas Sections cited below – (if applicable, as found in the Standardize Regulations (DSSR) - sections cited below):

1. Temporary Lodging Allowance (Section 120)

2. Living quarters allowance (Section 130)

3. Cost of living Allowance (Chapter 210)

4. Post Allowance (Section 220)

5. Supplemental Post Allowance (Section 230)

6. Separate Maintenance Allowance (Section 260)

7. Education allowance (Section 270)

8. Educational Travel (Section 280)

9. Post differential (Chapter 500)

10. Payments during Evacuation/authorized Departure (Section 600)

11. Danger Pay (Section 650)

VII. TAXES

USPSCs are required to pay Federal income taxes, FICA, Medicare and applicable State Income taxes.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING TO PSCs

USAID regulations and policies governing USPSC awards are available at these sources:

  1. AIDAR:  The Agency for International Development Acquisition Regulation (AIDAR) Appendix D – “Direct USAID Contracts with U.S. Citizens or U.S. Resident Alien for Personal Services Abroad,” including contract clauses “General Provisions,” found at: http://www.usaid.gov/policy/ads/300/aidar.pdf
  2. Contract Cover page form AID 309-1 available at https://www.usaid.gov/forms
  3. Acquisition and Assistance Policy Directives/Contract Information Bulletins (AAPDs/CIBs):  AAPDs/CIBs for Personal Services Contracts with Individuals available at https://www.usaid.gov/work-usaid/aapds-cibs
  4. Ethical Conduct. By the acceptance of a USAID personal services contract as an individual, the contractor will be acknowledging receipt of the “Standards of Ethical Conduct for Employees of the Executive Branch,” available from the U.S. Office of Government Ethics, in accordance with General Provision 2 and 5 CFR 2635. See https://www.oge.gov/web/oge.nsf/OGE%20Regulations

 Resident hire means a U.S. citizen who, at the time of hire as a PSC, resides in the cooperating country as a spouse or dependent of a U.S. citizen employed by a U.S. government agency or under any U.S. government-financed contract or agreement, or for reasons other than for employment with a U.S. government agency or under any U.S. government-financed contract or agreement. A U.S. citizen for purposes of this definition also includes persons who at the time of contracting are lawfully admitted permanent residents of the United States.

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