Job Title |
Inside Client Representative |
Reference |
ICR/IBM |
Advert Details
| Recruiter: | Armada Human Capital | Updated on: | 2012-03-23 02:10:02 |
| Contract | Permanent | ||
| Location: | Nairobi | Available: | Upon confirmation |
| Category: | IT / Telecomms | Offer: | Open |
Introduction
Minimum Requirements
Skills And Certification:
• Bachelor's Degree
• Fluent English
Experience:
Knowledge of IBM products/services/solutions, selling techniques, productivity tools, competitive offerings and approaches and the customer territory, organization and decision makers,At least 2 years experience in IT industry selling multiple products, hardware, software and services ,At least 2 years experience in telephone and web sales experience with strong communication skills in both local language and English and have the ability to build relationship with the market, At least 2 years experience in Proven track record in delivering sales target and working with Business Partners to deliver solutions,At least 2 years experience in Results oriented with strong business acumen and demonstrates a high degree of articulation, clarity, succinctness in verbal communication by telephone.
Job Specification
Primary Responsibilities:
- Client Representative for accounts, responsible for the overall client relationship within the given territory.
- Applying an agreed touch-strategy to these accounts (usually 100-200 accounts e.g. 2-3 times contact per quarter, mixture of telephone, web and occasionally face-to-face)
- Generating business leads via telephone, electronic mail, Internet or in person (face to face).
- Serves as the customer advocate throughout the sales cycle, and manages customer relationships.
- Responsible for client satisfaction and for revenue generation via frequent communications within the territory.
- Identifies opportunities, and passes the validated opportunities to a team including Sales Specialists, Business Partners and othersas appropriate.
- Identifies and establishes relationships with decision makers in customer IT, LOB and buyer groups
How to Apply:
Interested candidates can only apply for the position by following the link below and applying directly through our website.
| Please note this advert has expired and you can not apply for it any longer. |
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